Holiday Policy
Gift exchanges
We will not be accepting exchanges or returns on December 27th.
Starting December 1st all items that are purchased as gifts can be returned for exchange or store credit until January 5th (excluding December 27th).
Items must be unworn, unwashed and in their original condition with tags attached.
For full refund, items must be returned 7 days after they are purchased. Sale items are final sale and cannot be returned.
Shipping & delivery times
Shipping Policy
Estimated shipping time
All online orders will be shipped out within 3 business days via Canada Post Expedited or UPS Ground. Shipping time is approximately 3-5 days. Any potential Canada Post delays are outside of our control.
For an estimate on priority shipping or an alternate shipping method, please us directly at hello@sattvaboutique.com
Local delivery
$9 flat rate on orders $99+ located within the local delivery radius (8km from our store, 2453 Agricola street, Halifax)
We are not safe-drop authorized unless directly specified in order notes
Multiple delivery attempts will be charged independently
Shipping rates
Canada Shipping Rates
$9 flat rate shipping, within Canada
Complimentary shipping on orders over $399 (within Canada)
Please understand that for a small business, shipping is not free. We do our best to offer the lowest sustainable shipping rate.
USA Shipping Rates
$19 flat rate shipping for orders over $399
$25 flat rate shipping to the USA on all orders less than $399
For inquiries about international shipping destinations please contact us at hello@sattvaboutique.com
For any free shipping promotion, minimum purchase is $79 excluding taxes
Return Policy
Online orders
Standard: Regular priced items purchased online may be returned for a full refund, exchange or store credit within 7 days. Customer pays return shipping costs. Original shipping fee's are non refundable. Must be postmarked within 3 days of refund approval.
Promotional Pricing: Online orders that use promotional codes, or limited time percentage discounts may be exchanged or returned for store credit within 7 days of purchase. Customer pays return shipping costs, original shipping fee's are non refundable. Must be postmarked within 3 days of refund approval.
Sale Items: Are final sale and cannot be returned.
All returns must be approved by Sattva Boutique prior to return shipping. Email hello@sattvaboutique.com to authorize a return.
All returns must be unworn, unwashed and in their original condition with all tags attached. Intimates are always final sale.
We do not offer price adjustments.
In-store purchases
Standard: Regular priced items purchased in store may be returned for a full refund, exchange or credit within 7 days of purchase. All refunds are issued to the original form of payment.
Promotional Pricing: Tax free, limited time percentage discounts, or special event purchases in store may be returned for exchange or credit within 7 days of purchase. All items returned must be unworn, unwashed and in their original condition with all tags attached and original receipt.
Sale Items: Are final sale and cannot be returned.
We do not offer price adjustments.
Intimates are always final sale.
In-house styling appointments
Contact Us
Email & phone
phone: 902.431.2453
email: hello@sattvaboutique.com