Book a 30-Minute Private Appointment
We have appointments available daily for those who prefer to shop one-on-one. If you don't see what you're looking for please contact us.
During your appointment you will have exclusive access to the entire store, fitting room and Sattva stylist!
Your Sattva experience will remain the same with a few extra procedures in place. Here is what you can expect from start to finish:
- Masks are required at all times
- Please use our Love Fresh Hand Washing Station or Province Apothecary Fresh Gel upon arrival
- Respect social distancing
- Our fitting room is open & re-sanitized after use
- We quarantine try-ons
- A plexishield is installed at our counter where social distance would be a challenge
- Returns will be continue to be quarantined
- All points of contact will be sanitized between customers
If you are shopping with someone from your bubble, you can both shop together.
We are also offering Virtual Appointments over FaceTime, Skype, or Zoom. If you like your appointment to be virtual, please choose this option from the drop down menu.
Please don't hesitate to ask questions, we're happy to help and want you to feel as safe and comfortable as possible during your appointment.
Contact us at email@example.com or at (902)431-2453
BUILD A WISHLIST
Would you like to have styles of interest in the fitting room upon your arrival? You can pre-shop on our website in 3 easy steps, using our Wishlist feature!
- Simply log in or create a customer account (using the person icon in our top navigation bar)
- Once you are logged in, you can click ‘Add to Wishlist’ on any products you like
- Let us know that you have selected some pieces, and we will have these set aside for your visit
*You can see your completed wishlist by clicking on the heart icon in our top navigation bar.
All returns must be unworn, unwashed and in their original condition with all tags attached. Intimates are always final sale.
IN RESPONSE TO COVID-19:
* All returns will be held in quarantine for min 48 hours before processing
* We will accept sale items to be returned for store credit or exchange only
Standard: Regular priced items purchased online may be returned for a full refund, exchange or store credit within 7 days. Customer pays return shipping costs. Original shipping fee's are non refundable. Must be postmarked within 3 days of refund approval.
Promotional Pricing: Online orders that use promotional codes, or limited time percentage discounts may be exchanged or returned for store credit within 7 days of purchase. Customer pays return shipping costs, original shipping fee's are non refundable. Must be postmarked within 3 days of refund approval.
All returns must be approved by Sattva Boutique prior to return shipping. Email firstname.lastname@example.org to authorize a return.
Standard: Regular priced items purchased in store may be returned for a full refund, exchange or credit within 7 days of purchase. All refunds are issued to the original form of payment.
Promotional Pricing: Tax free, limited time percentage discounts, or special event purchases in store may be returned for exchange or credit within 7 days of purchase. All items returned must be unworn, unwashed and in their original condition with all tags attached and original receipt.
Sale items: Are final sale and cannot be returned.
Layaway Policy: Layaways are not available on clearance items. They require a 50% down payment (item price plus tax). The customer has four weeks to pay the balance in full. The down payment may be refunded in the form of store credit only if the layaway is cancelled in the first 7 days only. After 7 days, the deposit will be lost. No returns, exchanges or refunds on any layaway items.
All sale items are still final sale and may not be returned.
Our Shipping Policy
All online orders will be shipped out within 3 business days via Canada Post Expedited. Shipping time is approximately 3-5 days. Any potential Canada Post delays are outside of our control.
For an estimate on priority shipping or an alternate shipping method, please us directly at email@example.com
Canada Shipping Rates
Free shipping on orders over $299 within Canada
- $9 flat rate shipping on all orders less than $299
Please understand that for a small business, shipping is not free. We do our best to offer the lowest sustainable shipping rate.
USA Shipping Rates
- $9 flat rate shipping for orders over $199
- $19 flat rate shipping to the USA on all orders less than $199